Shipping policy

SHIPPING POLICY

Thank you for shopping with Malemisa.

We offer shipping to supported destinations shown during checkout.

Order Processing

Orders begin processing after payment has been successfully confirmed.

Processing times may vary based on product availability, order volume, fulfillment location, and other operational factors.

Delivery Estimates

Available shipping methods and estimated delivery times will be displayed during checkout where available.

Delivery estimates are not guaranteed and may be affected by factors outside our control, including:

• Carrier delays
• Customs processing
• Weather conditions
• Public holidays
• Peak shopping periods
• Incorrect or incomplete delivery information

Tracking

When tracking is available, you will receive a shipping confirmation containing your tracking information.

Tracking updates may take some time to appear after your parcel has been handed to the carrier.

International Orders

Customers may be responsible for customs duties, import taxes, or other charges imposed by authorities in their destination country unless otherwise stated at checkout.

Incorrect Shipping Address

Please review your shipping information carefully before submitting your order.

If you notice an error after ordering, contact us immediately. We will try to assist, but we cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed or Missing Orders

If your parcel appears significantly delayed, please contact us with your order number.

Email: support@malemisa.shop
Phone: (03) 9470 2055